Frequently Asked Questions

Order & Shipping

You will receive a confirmation email with order tracking link when you place an order. You can check your order status at any time. 

We will process your order within 24 hours and ship it within 3 days. Shipping days depends on number of factors, including shipping country and delivery channel. The standard international shipping( free- spend more than 100USD)usually takes 20-25 days. You can choose other faster shipping method, need to pay extra shipping fee of 15-25USD.  

Additional details can be found in our shipping policy

Sure, just contact us before the processed by shipping, and we'll help you out. 

Product Help

All our products come with a one-year warranty and lifetime technical service support.

We are an original brand and have our own exclusive suppliers which is the first-class qualifications in the industry. 

We'd love to customize your product, just chat with us !

We would like to get you a replacement. Just email/chat us with a photo of the damaged product and your order number, and we will help you. 


Please see our refund policy here .

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